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Social Moderation

Social Moderation

Nowadays almost a 70% of the world’s population are using online networks to socialize. That means that there is always a prospective customer in one of your social assets that needs attention.

Whether you want to build your brand awareness or need to recover from a recent event, we can help protect your internet assets.

Gone are the days when companies could rely on carefully crafted press releases or flashy ad campaigns to communicate with their customers, often in an attempt to convince people that their products are the best in the field.

In the age of social media, the rules have changed radically, and people today expect or rather demand a more honest and direct relationship with the companies with which they do business.

We regularly monitor and moderate your on-line presence on all social networks (Facebook, Instagram, Twitter, Google+, LinkedIn, YouTube and Pinterest).

While we use technology and tools to help us, our moderators are all highly trained humans, with a deep understanding of the projects they are working on.

Depending on your needs, we may post, or moderate user generated content. Our main objective is to improve user experience, guiding and encouraging them to participate in conversation and sharing. We’ll monitor your networks and feedback any issues.